Warranty Policy

At FitVault Auto, we are committed to delivering automotive accessories that combine comfort, quality, and reliable performance. Every product is designed with attention to materials, craftsmanship, and everyday driving needs.

We stand behind the quality of our products and offer the following warranty coverage.

1. Warranty Period

FitVault Auto products are covered by a 12-month limited warranty from the date of purchase.

This warranty applies to the original purchaser and covers manufacturing defects under normal use conditions.

2. What Is Covered

Our warranty covers:

  • Manufacturing defects in materials or workmanship
  • Defective stitching or construction issues
  • Product failures caused by production defects
  • Significant quality issues that affect normal product use

If your product is confirmed to have a manufacturing defect, FitVault Auto may provide:

  • A replacement product
  • A repair solution (where applicable)
  • A refund or other appropriate resolution

3. What Is Not Covered

This warranty does not cover:

  • Normal wear and tear from everyday use
  • Damage caused by improper installation
  • Damage caused by accidents, misuse, or modification
  • Stains, odors, discoloration, or damage caused by liquids or chemicals
  • Damage caused by excessive force or improper cleaning methods
  • Products purchased from unauthorized sellers

For automotive accessories such as steering wheel covers and seat cushions, proper installation and care are essential to maintain product performance.

4. Warranty Claims

To make a warranty claim, please contact our customer support team and provide:

  • Order number or proof of purchase
  • Description of the issue
  • Photos or videos showing the defect
  • Any additional information that may help us evaluate the problem

Our team will review your request and provide further instructions.

5. Replacement Process

If your warranty claim is approved, FitVault Auto will provide the appropriate solution based on the situation.

Replacement products will be shipped according to availability and may require confirmation of the original product condition.

6. Product Care Recommendations

To help maintain the quality and lifespan of your FitVault Auto products:

  • Follow the recommended installation instructions
  • Clean products using suitable methods and materials
  • Avoid harsh chemicals or abrasive cleaning tools
  • Store products properly when not in use

7. Our Commitment

At FitVault Auto, we are dedicated to creating automotive accessories that improve your daily driving experience.

We continuously focus on better materials, thoughtful design, and dependable quality — because every journey deserves greater comfort.

FitVault Auto — Comfort in Motion.

For help, email support@fitvaultauto.com.

Contact FitVault Auto

Business address:
439 US Route 1, Ste A3
York, ME 03909, United States

Phone: +1 307-533-7616
Email: support@fitvaultauto.com
Website: fitvaultauto.com

Please contact us for return instructions before sending anything back. The business address is not automatically the authorized return address.